Terms of service
Last updated: September 15, 2025
Our Commitment
We aim to make your experience clear and fair. These Terms of Service set out the ground rules for using our website and placing orders. While the details below may read formal, they’re here to protect both you and us—so everything runs smoothly.
Quick Summary (Plain English)
👕 All products are made to order — check size charts carefully before purchase.
✅ Defective or incorrect items: we’ll replace or refund.
🚫 We do not accept returns or exchanges for wrong size or change of mind.
📦 Packages marked Delivered by the carrier are considered fulfilled.
🔗 Using the site means you agree to our Terms, Privacy, Shipping, and Returns.
Overview
Welcome! The terms “we”, “us” and “our” refer to Icon Origins. Icon Origins operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide the Services to you.
For legal clarity: references to “Icon Origins” in these Terms mean the current operator of the brand and business. If at any point Icon Origins is incorporated or formed as a formal entity (such as a limited liability company or corporation), these Terms will automatically apply to that entity without requiring amendment.
The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, Shipping Policy, and Returns & Refunds Policy. If you do not agree, you must not use the Services.
1. Access and Account
You must be of legal age in your jurisdiction to use our Services. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You agree to provide accurate, current, and complete information and to keep it updated.
2. Our Products
We strive for accuracy in product descriptions and images; however, actual colors/appearance may vary due to device settings and materials. We may modify or discontinue products at any time and may limit quantities per customer, household, or order.
3. Orders
All orders are offers to purchase. Acceptance occurs when we confirm payment/processing. We may refuse or cancel any order (e.g., suspected fraud, pricing/availability errors). Returns and exchanges are governed by our Returns & Refunds Policy.
4. Prices and Billing
Prices, promotions, and discounts may change without notice. The price charged is the price at checkout. Taxes, duties, shipping, and handling are additional unless stated. You authorize us (and our processors) to charge your chosen payment method for all amounts due.
5. Shipping and Delivery
Production and delivery timeframes are estimates and not guarantees. Risk of loss passes to you when the carrier marks a shipment Delivered. We are not responsible for delays outside our control (carriers, customs, force majeure). See our Shipping Policy for details.
6. Intellectual Property
All content, trademarks, designs, text, graphics, logos, images, and arrangements on the Services are owned by Icon Origins or licensors and are protected by intellectual property laws. You may not copy, reproduce, distribute, modify, create derivative works, publicly display, or exploit the Services’ content without prior written consent.
7. Optional Tools
We may provide access to third-party tools “as is” and “as available” without warranties. Use is at your own risk and subject to the third party’s terms. Future features or tools will also be subject to these Terms unless stated otherwise.
8. Third-Party Links
The Services may link to third-party sites or content. We do not control and are not responsible for third-party sites, products, or services. Review their policies before engaging in transactions with them.
9. Relationship with Shopify
Our store is powered by Shopify. Purchases are between you and Icon Origins; Shopify is not responsible for your transactions with us or for our products/services.
10. Privacy
Your use of the Services is governed by our Privacy Policy, which explains how we collect, use, and disclose personal information. Because our Services are hosted by Shopify, certain processing is performed by Shopify under its own privacy terms.
11. Feedback
If you submit ideas, reviews, or suggestions (“Feedback”), you grant us a worldwide, perpetual, royalty-free license to use and incorporate the Feedback without obligation to you.
12. Errors and Omissions
Information on the Services may contain typographical errors or inaccuracies (including pricing, availability, and shipping estimates). We may correct or update information or cancel orders if any information is inaccurate, at any time and without prior notice.
13. Prohibited Uses
You agree not to use the Services for any unlawful or harmful purpose; to infringe intellectual property or privacy rights; to transmit malware, spam, or abusive content; to scrape or harvest data; or to interfere with security or operation. We may suspend or terminate access for violations.
14. Termination
We may suspend or terminate your access to the Services at any time for any reason, including violations of these Terms. Sections that by their nature should survive termination will continue to apply.
15. Disclaimer of Warranties
Except as expressly stated by us in writing, the Services and all products are provided “as is” and “as available,” without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, title, or non-infringement. Your use is at your own risk.
16. Limitation of Liability
To the fullest extent permitted by law, Icon Origins and its officers, employees, agents, partners, and service providers will not be liable for any indirect, incidental, special, consequential, or punitive damages; or for lost profits, revenues, data, or goodwill, arising out of or related to your use of the Services or products, even if advised of the possibility. Our aggregate liability for any claim will not exceed the amount you paid to us for the product or service at issue in the twelve (12) months preceding the claim.
17. Indemnification
You agree to indemnify and hold harmless Icon Origins, Shopify, and their affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Services or your violation of these Terms or applicable law.
18. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.
19. Waiver; Entire Agreement
Our failure to enforce any right or provision is not a waiver of such right or provision. These Terms, together with policies referenced herein, constitute the entire agreement between you and us regarding the Services.
20. Assignment
You may not assign or transfer these Terms (or your rights or obligations) without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction.
21. Governing Law
These Terms are governed by the laws of the jurisdiction where Icon Origins is headquartered, without regard to conflict-of-laws rules, and you consent to venue and personal jurisdiction in those courts.
22. Headings
Headings are for convenience only and do not affect interpretation.
23. Changes
We may update these Terms at any time by posting a revised version with the “Last updated” date. Material changes will be communicated as required by law. Your continued use of the Services after changes become effective constitutes acceptance.
24. Contact Information
Questions? Contact us at info@iconorigins.com.
This website is operated by ICONIC BRANDS LLC.